When a Medical Diagnosis is Complex, A Navigator Who Looks Like the Patient Can Make All the Difference

Patient navigation, which uses community members as health care informants, is helping to break down social and cultural barriers to accessing care in a community in North Carolina. The navigators are "population-focused," meaning they work in the communities they are passionate about and can relate to in order "to provide culturally appropriate assistance." Since the implementation of the program, doctors at Wake Forest Baptist Health Comprehensive Cancer Center have reported that more patients are seeking care proactively.

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