In Denver, This Program Helps Reroute 911 Calls To Police Alternatives


In its first three months of existence, Denver's STAR program sent medics and counselors to respond to more than 600 calls to 911 in place of the police and without ever having to call the police as backup in a violent confrontation. The calls dealt mainly with complaints about unhoused people who callers complained were trespassing. Instead of the police approach, which often is to see such people as a threat, the STAR team sees them as people needing help. Such calls diverted from police end up connecting people with necessary social services and avoid possible violence or unnecessary incarceration.

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