The City Where Free Buses Changed Everything

The Kansas City Streetcar provides fare-free transportation for residents, which helps to get them downtown and promote more economic development. The fare-free streetcar also makes transit more equitable by removing barriers for low-income passengers and improving mobility for people with disabilities.

In rural Huron, California, an electric vehicle ride-sharing program, called Green Raiteros, provides free rides for low-income residents who need to get to medical appointments. The organization's 120 clients can call in advance, or just show up when they need a ride.

A community-led nonprofit restarted New Orleans’ bike-sharing program Blue Bikes with a focus on affordability and equity after a for-profit company ended it during the pandemic. The founders used the bike stands and tools left behind from the original program, the city provided spaces for the bike racks, and the funders provided money for a fleet of bicycles.

Kansas City is the largest U.S. city to adopt a zero-fare policy since its public bus system stopped charging riders in 2020. This policy change gives riders more financial flexibility and improves social and physical health outcomes as residents are walking more to get to bus stops and are also more connected to the community through increased access to transportation.

The government’s new mass transit system is making transportation cheaper and more accessible amid fare increases. With its fleet of buses and taxis, the Borno State Mass Transport System is strategically placing shuttle buses in areas with high commuter traffic, making affordable transportation more accessible.

Getting to public transportation can be difficult for commuters. Microtransit is easing that burden and reducing emissions by replacing individual car trips. Partnerships between cities and companies ensure shared, on-demand scooters, bikes, or vehicles are available to help people reach public transportation.

The RainReady program helped some residents of flood-prone towns in Illinois keep their homes dry by assessing which measures they can take to direct rainwater away from their homes. Then, the homeowners receive grants to install the flood-control devices, such as rain gardens and backflow valves.

A pilot program in Philadelphia is providing low-income residents with unlimited free rides on public transportation, which they may not otherwise be able to afford. Participants did not need to apply and were selected by lottery or through community-based organizations.

Rapid bus system TransMilenio offers locals an extensive bus network of 12 bus lines covering 71 miles. While rapid buses aren’t as fast as a metro, and TransMilenio’s design has its share of issues, this system managed to get up and running in a fraction of the time a metro system takes, and at a significantly lower cost. TransMilenio is crucial in connecting those in underserved districts to the heart of the city and serves about two million riders each day.

Microtransit services like Bay Transit and Mountain Empire Transit are helping boost mobility for those living in rural areas who often lack access to transportation services. Microtransit offers on-demand trips that can be scheduled in advance or booked instantly for a fraction of the cost, as Mountain Empire Transit is fare-free. Since June 2021, Mountain Empire Transit has provided 55,829 to rural residents.