Possibilities of Progress: Integrating Crisis Care Infrastructure into the Philadelphia Police Force and the United States


To increase the safety of people in mental health crisis, Philadelphia police train most officers in crisis intervention tactics and try to build better-informed responses into 911 operations. But problems persist. In the U.K., similar challenges – also disproportionately affecting Black people – have been addressed with a nationwide Crisis Team UK program. Calls for help can be answered by teams integrating multiple talents, from psychiatry to social work. Though progress has not been uniform nationwide, satisfaction and safety have improved, according to activists and a small survey.

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