Outreach officers treat homelessness as a symptom, not a crime


Tucson Police Department's Homeless Outreach Team operates on the premise that even though many want to see police excluded from any role in dealing with homelessness, residents still call 911 and demand a police response. So the team, working with the city's homeless services counselors, can usually turn such contacts into an offer of help. Its officers are trained more and have more time than patrol officers to talk to people and determine their needs. Tucson's unhoused population surged in 2020, and police helped hundreds get housed or get other services without resorting to arrests and jail.

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