How New York Made Big Diversity Gains in Transportation Contracts

CitiStat has show great success in cities like Baltimore, where it has improved city services' efficiency (removing snow, fixing potholes, etc.). Many cities use Stat programs, but Baltimore has been a particular case of success. Looking at how it implemented its CitiStat program holds lessons for other cities.

In Memphis, a creative blight-reduction initiative called 25 Square Blocks broke down the city into blocks. Inspectors were able to quickly identify all the violations and fix them, using the same amount of funding, but less time, as the old call-and-respond model.

As a state with robust populations of wildlife, Montana has had its share of roadkill. Its Department of Transportation developed animal shelving, a type of wildlife crossing, to enable safe passage for small animals who need to cross the road. The measure, combined with other types of crossings, has reduced animal-vehicle collisions by half.

The ability of social media and online civic participation to impact law and politics is still developing, but one social media tool - Friendfactor - was used successfully in New York to help bring about the passage of Gay Marriage Equality. It may be an indicator for how powerful platforms like this one will continue to play a role in societal growth and change.

Tulsa Public Schools drew on expertise across many sectors and extensive neighborhood input to address the issue of thousands of empty seats in local schools. Through a community-focused process, they were able to mindfully close under-utilized schools and better maximize the community's resources for students.

Throughout India, wastepickers – people who scour landfills for garbage they can sell to recyclers – live at the bottom of society. But the city of Pune did something radical: with the help of a collective, they did away with expensive garbage trucks, and now all household garbage is collected by wastepickers with pushcarts. Pune saves millions of dollars each year and recycles more – and the wastepickers have decent wages and social standing. The concept is now spreading globally.

Great solutions to common problems often already exist and have been implemented elsewhere. By crowdsourcing ideas and broadening the pool from which contractors are selected, cities across the world are improving their cities.

In India, 620 million people openly defecate outdoors, causing harm to hygiene, sanitation, food, and water resources. The president of India funded an initiative to build public toilets for the people in his country, but the people did not use them because of traditions and behaviors. The Total Sanitation Campaign is starting to change villagers’ minds by having local leadership persuade those who resist the toilets by holding community activities and creating special committees to maintain the sanitation.

In Fayetteville, the Mayor and Police Chief have taken a personalized approach in seeking a solution for blighted, low-income neighborhoods and are working to increase the number of city staff on-hand to help address issues like decrepit buildings, as well as decrease the disparity in resources allocated to maintaining these neighborhoods. But many challenges remain, and the line between the government's role versus the private homeowner's responsibility remains difficult to define.

In Australia, the Murray-Darling Basin Ministerial Council was formed after a severe drought to bring together federal, state and regional governments and bridge parochial concerns. It was meant to manage the basin as a whole and end overuse and salinization of farm land, leveraging new technologies to adapt to new realities.