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There's a new approach to police response to mental health emergencies. Taking the police out of it

Chris James

April 02, 2021 |

CNN |

Broadcast TV News |

5-15 Minutes

Response Location: United States, San Francisco, California

San Francisco's Street Crisis Response Team replaces or aids police officers in responding to calls about people in nonviolent behavioral health crises. A collaboration of the city's fire and health departments, the program puts three-person teams – social workers, paramedics, and peer counselors – on patrol to respond to calls or to look for people in crisis. The $4 million pilot project has taken 800 calls in its first four months, connecting people to the care they need without the violence that can occur when police are first responders. The city hopes to expand its hours to 24/7 soon.

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With gun suicides on the rise, a rare hotline staffed by St. Louis teens saves lives

Kaitlin Washburn Rachel D. Rice

March 07, 2021 |

The Kansas City Star |

Text |

1500-3000 Words

Response Location: United States, St. Louis, Missouri

Kids Under Twenty One has taken phone calls from thousands of St. Louis-area youth to its 24/7 crisis hotline and has educated many more students at 60 schools in four counties. Teens staff the hotline, a rarity. KUTO counters the myth that talking about teens' suicide risks encouraging suicides. Instead, education about mental health care and gun safety promotes intervention during critical moments and reduces the stigma associated with seeking help. Missouri's teen suicide rate is among the highest in the country, but the St. Louis area, where KUTO has worked for 20 years, is among the state's lowest.

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Schools Look To Algorithms To Flag Students Who May Harm Themselves

Alisa Roth

March 03, 2021 |

NPR |

Radio |

3-5 Minutes

Response Location: United States, Mason City, Iowa

Companies like Gaggle are typically used by school districts to track student online behavior, but now they are tracking something else—self-harm. Machine learning flags words that might indicate a student is thinking of hurting themselves. “It gives us insight into what the student's thinking.” Gaggle identified 64,000 student references to suicide and self-harm. The company claims to have saved 927 student lives. In Mason City, districts receive alerts when a student’s search is flagged. “Nicole Pfirman says there have been a few times where she believes an alert saved a kid's life.”

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An AI is training counselors to deal with teens in crisis

Karen Hao Abby Ohlheiser

February 26, 2021 |

MIT Technology Review |

Text |

800-1500 Words

Response Location: United States

Crisis hotlines and chat services are turning to technologies such as AI tools to help assist an oft-overburdened system. At The Trevor Project, AI is used as both a risk assessment tool and as a role-play simulator to train volunteer counselors to correspond with callers. Users of these tools stress that they are not a replacement for counselors, but rather a tool to help the humans in these roles.

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At Teen Lifeline, teens help in ways only they can

Jordan Elder

January 11, 2021 |

Cronkite News - Arizona PBS |

Text |

800-1500 Words

Response Location: United States, Phoenix, Arizona

A hotline staffed by teenagers for teenagers has been providing peer-to-peer support and counseling services in Arizona for years but has played an even bigger role during the coronavirus pandemic. The group quickly pivoted to reduced staffing shifts to limit exposure to the virus and implemented longer hours for texting services. Not only have calls to the hotline increased, so has the number of those who want to volunteer.

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An Alternative to Police That Police Can Get Behind

Rowan Moore Gerety

December 28, 2020 |

The Atlantic |

Text |

Over 3000 Words

Response Location: United States, Eugene, Oregon

A street-level view of White Bird Clinic's CAHOOTS program in Eugene explains its appeal as a cost-saving, humane alternative to sending the police to 911 calls concerning mostly minor problems involving homelessness, mental illness, and substance abuse. From the decades-old program's countercultural beginnings to today's 24/7 presence, the private agency's publicly funded teams of a medic and crisis worker have helped keep problems from escalating into violence and jail time. But a number of factors call into question how scalable this approach would be in larger, more diverse cities.

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As Pandemic Threatens Britain's Mental Health, These ‘Fishermen' Fight Back

Megan Specia

December 06, 2020 |

The New York Times |

Text |

800-1500 Words

Response Location: England, Gainsborough, Lincolnshire

The Bearded Fisherman, a mental health charity formed by two men with their own past struggles with mental illness and homelessness, runs a weekly, virtual community support group, takes crisis-intervention calls, and runs the Night Watch suicide-prevention patrol to help people find ways to survive and cope with pandemic-driven unemployment and isolation. In addition to intervening in the moment to prevent a suicide, and providing informal counseling, the group refers people to counseling as England endures Europe's highest COVID-19 death toll and a deep recession.

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Gun advocates take the lead in embracing suicide prevention message

Carol Cruzan Morton

November 28, 2020 |

The Oregonian |

Text |

Over 3000 Words

Response Location: United States, Washington

An alliance between health professionals and gun owners has increased suicide-prevention education and training through multiple initiatives in many states. Groups like Washington’s Safer Homes and Forefront Suicide Prevention ground their message in problem-solving rather than threats to restrict gun owners’ rights. Backed by data showing the deadly correlation between gun ownership and suicide deaths, these groups have made peer counseling and suicide prevention more common components of gun safety education, and have spread gun-storage devices and strategies much more widely through gun owner circles.

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Can an Algorithm Prevent Suicide?

Benedict Carey

November 23, 2020 |

The New York Times |

Text |

1500-3000 Words

Response Location: United States

Veterans Affairs' Reach Vet program uses an algorithm weighing 61 factors to flag veterans deemed at highest risk of suicide. While its results have not been shown to affect the suicide rate, it has more than doubled high-risk veterans' uses of V.A. services and been associated with a lower overall mortality rate. Built on an analysis of thousands of previous suicides in the V.A.'s system, Reach Vet assesses scores of facts from medical records, including some that are not obvious to humans trying to spot problems. Doctors then intervene and ensure the veteran has a suicide safety plan in place.

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‘How Did We Not Know?' Gun Owners Confront a Suicide Epidemic

Roni Caryn Rabin

November 17, 2020 |

The New York Times |

Text |

1500-3000 Words

Response Location: United States

A public-education campaign to enlist gun owners in suicide prevention work by first informing them of the problem's scope has spread to programs in 21 states. Although the campaign's ultimate effects on suicide rates are not known, it has at least spurred gun-rights advocates to action, with safety and prevention messages spread through gun shows, retailers, trade groups, and gun ranges. The majority of gun deaths are suicides. Millions of guns have been sold during the pandemic and social-justice protests, elevating suicide risks. Safety measures include gun locks and having friends remove guns from homes.

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