This AI startup is tackling the coronavirus disinformation deluge

The coronavirus pandemic has invigorated organizations working in the Baltics to counter disinformation, particularly from Russia, by flagging suspicious accounts, fake news, and hate speech. For example, Covid-19 led hundreds of Lithuanian medics to a group called the Elves to flag disinformation about the virus and related government responses. The groups partner with and receive funding from local and international sources, including Facebook and the Google News Innovation Fund. Some question whether highlighting stories, websites, and user accounts as fake might actually help to disseminate them further.

To combat the spread of mis- and disinformation online, Singapore passed the Protection from Online Falsehoods and Manipulation Act, which allows the government to order that corrections be added to posts containing false information or even block access to certain content. So far, 152 orders have been issued under the act, with most of the flagged content relating to public health, public order, or trust in government functions.

Accredited social health activists (ASHA) across India fight COVID-19 related misinformation on WhatsApp. ASHAs provide basic health care to people in their villages, which puts them on the frontline of treating COVID-19 patients and educating people to dispel the many myths about the virus and its treatments. ASHAs' local interactions often identify prevailing myths, which they quickly dispel in their face-to-face exchanges and by posting in the many local WhatsApp groups that have been created. The local groups have been an effective mode of educating people and helped ASHAs gain villagers’ trust.

Social media influencers are using “pre-bunking” -- the practice of exposing people to misinformation and offering expert-backed explanations of why it isn’t true before they see the misinformation in the wild – as a tool to fight its spread and increase media literacy. Hundreds of thousands of people follow accounts on TikTok and Instagram run by influencers whose goals are not to change the minds of staunch conspiracy theorists, but rather to provide tools for those who are either on the fence or want to learn to communicate with people in their lives who subscribe to false information.

Verificovid was started by a group of friends to combat pandemic-related misinformation in Mexico. They work with a group of government doctors to identify, track, investigate, and disprove misinformation. The group posts infographics with updated COVID-19 statistics on social media – mainly Whatsapp and Telegram – and offers medical tips via short audio messages and texts. They prioritize fast-moving misinformation that could cause the most harm and, along with sharing the truth, they investigate the origin of the misinformation and teach the public how to identify and stop fake news.

Credibility ratings of news websites by the startup NewsGuard have prompted more than 500 news organizations to upgrade their standards or improve their transparency. Human reviewers, instead of automated systems, grade news sites on nine journalistic criteria, such as whether the sites repeatedly publish fake news and whether they correct errors. Ratings, built into web browsers, warn users when sites have bad reputations for truthfulness and responsibility. Many publishers have sought better ratings by changing their practices.

Governments around the world are exploring whether blockchain technologies can improve public administration. In theory, blockchain could improve accountability and trust in government. In practice, pilot projects are hitting roadblocks and may take more time to implement and scale than some might hope.

The Election Registration Information Center allows states to check for duplicate voter registrations across state lines and identify voters who have moved or died. At one time, a total of 33 states participated in the database, but several have since left the partnership as a result of disinformation about how the effort is funded.

To bolster the security of the 2022 midterm election, officials released frequent alerts and updates about disinformation, cyber threats, and potential physical threats to election workers. A special task force investigated threats against election officials and brought forward four federal cases and several state prosecutions related to the incidents.

Ahead of the midterms, election officials ramped up their communication, outreach, and transparency efforts, setting up live cameras at ballot boxes and in counting rooms, offering special sealed ballots to voters who requested their ballot be hand-counted, and coordinating with organizations that trained volunteers to prevent voter intimidation at polling sites. Though a handful of election deniers continued to sow doubt in the system, experts and poll workers say the election generally ran smoothly and the majority of losing candidates have accepted the results of their races.