In Aleppo, cell phones are helping some desperate Syrians find clean water

Within hours of a massive explosion that left 300,000 people homeless, residents in and around Beirut opened their doors to house those impacted by the destruction. Thawramap, which normally identifies locations of peaceful protests, posted a map online showing where housing was available in private homes, hotels, and shelters. Six hours after the explosion 42 locations were available on the map to accommodate thousands, with more offers on social media using the hashtag #ourhomesareopen. Despite intense political polarization that often divides people in Lebanon, residents are displaying great solidarity.

After typhoon Haiyan, the devastation to the Philippines was hard to locate and track. The Red Cross staffed volunteers to sort through crowd-sourced data to create maps. The Humanitarian OpenStreetMap software application has helped the Red Cross better organize search and rescue operations.

The Everywhere Is Queer mobile app houses a directory of over 13,000 LGBTQ+-owned brick-and-mortar and online businesses, services and community groups around the world. The app features a map that highlights LGBTQ+-friendly businesses and safe spaces for members of the community and allies to frequent. The app also features a job board and access to therapists and has been downloaded over 80,0000 times since February.

Mobile phone apps allow NGOs to track public health threats. In Honduras, the medical charity, Medicine Sans Frontiers (MSF) uses GIS technology and mobile phone apps to assist in their efforts against dengue fever outbreaks. Apps allow residents to report outbreaks, which helps the charity apply its efforts where they are most needed. MSF also uses apps to learn about conditions in the communities it serves.

With human injustices affecting people on the streets around the world, camera phones have become important tools to document crimes. However, the video may not adequately capture the crime to be persuasive in court. The global organization WITNESS has formed as Video As Evidence Program to instruct citizens how to best document crimes with their cameras so that the evidence will stand in court.

CARE Nigeria created a WhatsApp chatbot in 2022 to combat vaccine misinformation. The chatbot provides parents with real-time answers about childhood immunizations, nearby clinic locations, vaccine schedules and side effects, available 24/7 without judgment. To drive awareness, CARE ran a Facebook advertising campaign from December 2022 to February 2023, reaching 3.6 million people.

The I-WASH program aims to combat waterborne diseases and address challenges facing communities without access to clean water. The program has built toilets in schools, provided handwashing facilities, as well as a solar-powered borehole and educational services on sanitation practices and how to maintain the water points. Through the help of the I-WASH program, as of May 2022, 300 functional toilets had been built in households across more than 30 communities.

The Water Access Rwanda project created a source of clean drinking water by establishing a network of pipelines and solar-powered pumps that help deliver purified drinking water to homes. Not only has the project provided a way for people to access clean water, but it has also provided jobs for over 60 people.

BlueConduit, an analytics startup, applies statistical models to identify neighborhoods and households that might have lead pipes. The models include dozens of factors, such as the age of the home and proximity of other homes where lead has been found, to help predict likely locations of lead pipes and create a ranking by likelihood that cities can use to prioritize which pipes to examine. In Flint, MI, about 70% of the homes identified using the models had lead pipes, compared to about 15% of homes where excavations did not use the model. The company is working with organizations in dozens of other cities.

“In 2015, nearly 21 million U.S. residents relied on water systems that violate the standards set by the federal Safe Drinking Water Act.” Meena Sankaran is helping to reverse the trend. Her startup, KETOS, uses analytics and sensors that provide real-time data that can be sent through a mobile app. Instead of having to wait for people to monitor and process the data, or for people to get sick, data can be delivered instantaneously. “So far, the company has compiled 13 million data points from municipalities across all 50 states, spanning the last 18 years.”