Support groups grapple with social distance and isolation

An app called Homeis was originally designed to be a social network for immigrant groups in the U.S., but during the coronavirus pandemic it has turned into a lifeline for many undocumented people whose fears of deportation are compounded by the virus. Community managers on the app (some paid, some volunteer) now field questions from hundreds of thousands of immigrants about getting tested, how much power ICE has in hospital settings, the risk of getting infected in detention, and other coronavirus questions. The app is now a source of advice, support, and community during the COVID-19 crisis.

Aware that already-high rates of mental health problems and suicide in native American populations could grow even worse during COVID-19 isolation, a number of support groups rolled out online sessions that have attracted thousands of attendees seeking connections and comfort. The Native Wellness Institute's daily Power Hour on Facebook Live and the Healing Indigenous Lives Initiative's online meetings offer storytelling, wellness training, peer support, and other lessons in self-care.

The Montrose Center in Texas, which provides LGBTQ support services, has turned to the use of technology to keep resources available during the coronavirus pandemic. Virtual support groups have been one of their most successful innovations, with providers reporting that attendance at times has been higher than for in-person sessions.

Many psychologists and counselors have moved their therapy sessions online due to the coronavirus pandemic, which has been received largely positively across the nation. As the pandemic continues, however, there is an increasing need for therapists who are trained to work with other therapists or first responders, so some states are now increasing online educational training, using social media to make connections, and utilizing professional organizations to "keep records of therapists available and trained to work with other first responders."

Social connection and support are crucial for people in the Alcoholics Anonymous program, so the social distancing mandated by COVID-19 has been particularly stressful. To try to recreate the same atmosphere and safe space, AA groups are moving their meetings online with Zoom. Participants describe it as a "godsend" and say that it helps fill that void during the crisis-filled time of a pandemic.

Many people are motivated to help out during the pandemic, but without proper hygiene tactics, helping could just be harmful. A group started by medical students in the Netherlands called StudentsAgainstCorona rallies volunteers to contribute in a way that focuses on hygienic above all else. Different "hubs" of the organization have popped up all over the world, and the ratio of volunteers to those requesting help is about 10:1. Students are performing duties like picking up groceries or delivering medicine, and all of them practice strict hygiene rules to prevent the spread.

As meetings and social gatherings of all kinds have been postponed or canceled altogether, the support group Alcoholics Anonymous faced a particular challenge given the imperative and power of their in-person meetings. Fortunately, many chapters have moved their meetings online, to video conference services like Skype or Zoom.

An Alberta Health Services’ text messaging service called Text4Hope is giving people text messages to help them cope with the COVID-19 pandemic. The texts, written by mental health therapists, use cognitive behavioral therapy, helping people disrupt the constant stream of negative thoughts that happen during traumatic times. So far, over 30,000 people have signed up.

An Islamic organization called Downtown Denver’s Islamic Center is helping members of their community adjust to the quarantine and maintain their spiritual practice. All services and counseling has been moved online, and their preexisting food assistance program is still going on, albeit adjusted to accommodate for the shortage of volunteers during the quarantine. They even have many one-on-one phone calls with people to work through specific issues. It's not perfect, and they still want to do more, but for now they are serving a great spiritual and communal need.

The Special Olympics turned 50 in 2020, but the pandemic has put a damper on their original birthday plans. People with intellectual and physical differences who participate rely on the games for social connection, so many are suffering from the social quarantine. To make up for it, the Special Olympics has moved online—creating an online fitness video series with the WWE. The program, called School of Strength, features exercises and even downloadable interactive toolkits for coaches and caregivers. After initial hurdles, they are now going live twice a week and posting new content daily.