Rethinking policing: How Tempe de-escalation class changes officer behavior


A controversial police shooting and other fraught encounters between Tempe police and residents prompted police to devise their own retraining regimen focused on de-escalation. The department observed other cities' programs and learned from its own officers who are known for defusing potentially volatile situations. After training some officers with the new curriculum, the department invited researchers to compare body-cam footage of trained and untrained officers. Though the findings did not show fewer shootings or uses of force, they did show a less aggressive, more calming approach.

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