Language barriers can pose a steep hurdle for Kansas governments to overcome during COVID-19 pandemic

Several Kansas state entities translated and distributed information in multiple languages during the COVID-19 pandemic. The El Dorado Public School district provided information in Spanish on their website and on student laptops, iPads, and handouts. In addition to a multilingual hotline, the state’s health department released an accessible micro-website, created by CivicPlus, that translates information into over 100 languages, including sign language, and uses closed captioning for videos. The microsite template was so effective, the company is offering it to other jurisdictions for other scenarios.

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