Inside the Story of How H-E-B Planned for the Pandemic

With experience from past regional disasters and supply-chain disruptions, supermarket chain H-E-B faced the coronavirus chaos with calm preparation, ensuring employees and management act quickly to mitigate their losses - and to keep their shoppers healthy. The chain got a head start by asking suppliers in heavily affected areas - like Italy - for tips and tricks, enforcing early-on social distancing rules, and increasing sick leave for employees.

audio Interview with journalist

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