How countries without governments are relying on WhatsApp to tackle COVID-19

Digital platforms allow Syrian doctors living abroad to assist over-burdened local doctors deal with the Covid-19 pandemic. Conflict has severely limited Syria's health services, so NGOs use online platforms like Zoom and WhatsApp to allow Syrian doctors abroad to provide consultations, deliver trainings, and share resources - including a daily forum for local doctors to get second opinions on cases. Thousands of volunteers have joined and organizers think this model can work in other conflict areas if local agents are engaged, they have the trust of the population, and there is the technical capacity.

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