From scandal to scrutiny: How intense citizen oversight reshaped Oakland police


Since 2016, complaints filed against Oakland police officers have triggered parallel investigations by both the department's internal affairs unit and the city's Civilian Police Review Agency. When an outcome is disputed, the final decision is made by the Civilian Police Commission, a system that has resulted in the city sustaining complaints against officers at a rate more than double the state average between 2018 and 2020.

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