As call for police reform grows here, some look to Oregon for possible answers

Protests over police officers' conduct in the death of Daniel Prude prompted Rochester, N.Y., officials to look to Eugene's CAHOOTS program for an alternative model in responding to mental health crises. But CAHOOTS officials caution that their longstanding practice of dispatching mental health counselors as first responders, in place of police, has resulted in a safer, more caring response only because the agency is part of a broader system of social services. CAHOOTS teams are on call 24/7, replacing police on up to 8% of 911 calls and calling for police backup a fraction of the time.

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