Are there any educational terms that you find mysterious? What about important resources and information that are hard to find? Every sector of society has its own jargon and approach to sharing and communicating information; the more entrenched you are, the more understandable its lingo becomes and more discoverable its resources are...or so many assume. Every postsecondary institution is a complicated ecosystem. Just because students are enrolled in college doesn't mean they automatically understand all higher education lingo or know where to seek out available resources and support services. In fact, there are many words or phrases commonly used in academia that students are exposed to and may hesitate to ask what they actually mean. At-risk students, for example, may not know which on campus entities to turn to for sources of support.
This teaching collection's aim is to "demystify the world of higher education" by highlighting the ways in which various colleges and universities can use accessible language and adopt more inclusive strategies to engage, assist, and retain students.
1. Why, when communicating, do we use jargon, buzzwords, or acronyms?
2. What is accessible language? Why is accessible language important both inside and outside of higher education?
3. How is the college experience commonly depicted in mainstream media or in films? In what ways do educators assume that this experience universal (or similar) for all students? How is this evident in the ways in which information is communicated and disseminated or shared with students?
4. Reflect on a time when a professor or staff member in an on campus office used language that they assumed you knew and you did not ask for clarification. Describe the interaction and how it made you feel. How did not knowing the terminology impact the outcome? In what other spaces is certain language used regularly and largely assumed that everyone knows its meaning?
5. Should colleges and universities be spaces that work to enhance equality of opportunity in society? Why or Why not?
6. To what extent do colleges and universities have an obligation to assist students in understanding higher education lingo prior to and during their enrollment in college?
7. Educational terminology can be overwhelming with so many acronyms and buzzwords to remember. Create a "must-know" list of education lingo or glossary of terms that every college and university should disseminate to students during their first year of college.
8. Look at examples of colleges and universities that are attempting to use more accessible language. What in particular are they doing right? How can other colleges and universities learn from these institutions' approaches as they attempt to combat inequality among their student populations?
9. Should educational lingo be organized based on the needs of different populations of students (i.e., international versus domestic students, first-generation versus continuing-generation, underrepresented students of color, LGBTQIA+ students, rural students, students with physical and learning disabilities, non-traditional students, undocumented students, foster care students, homeless students, food insecure students, etc)?
10. On campus resources and educational lingo are ever-evolving. What are some ways that colleges and universities can keep students informed regarding new support services and educational terminology?
11. How can professors, administrators, and staff better prepare for and understand the diverse needs of its student population?
12. What are some on campus resources you utilize frequently? Do they involve interacting with college personnel? What are some resources/services that you wish your institution provided that currently do not exist on your campus?
13. What are three things you wish you knew upon entering college that would have smoothed your transition?