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  • NYC is sending social workers instead of police to some 911 calls. Here's how it's going.

    Ryan W. Miller

    July 23, 2021 |

    USA Today |

    Text |

    800-1500 Words

    Response Location: United States, New York, New York

    A pilot project in three New York Police Department precincts of Harlem showed in its first month that it can divert some mental-health crises away from hospitalization and toward other forms of help. Teams of medics and social workers took about one-quarter of such calls, sometimes at NYPD invitation. They sent about half of the people in crisis to a hospital, significantly less often than the police do in such cases. The goal in replacing police is to avoid needless violence and arrests in non-violent, non-criminal emergencies.

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