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Dallas Has Been Dispatching Social Workers to Some 911 Calls. It's Working.

Lucas Manfield

December 10, 2019 |

Dallas Observer |

Text |

Under 800 Words

Response Location: United States, Dallas, Texas

Determined to break a damaging cycle of arrests for people experiencing mental health crises, Dallas has started sending teams of social workers and emergency responders instead of just police officers to these 911 calls. Initial assessments show that individuals are receiving better care and the city is seeing significant fiscal savings.

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