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For the first time, Massachusetts cellphone users can text 911

John R. Ellement

January 16, 2019 |

The Boston Globe |

Text |

Under 800 Words

Response Location: United States, Massachusetts

After a successful test run, Massachusetts residents can now text 911 in the event of an emergency where it's too dangerous to call. Although there are limitations to this approach, known as the Next Generation 911 system, it greatly expands access for marginalized communities.

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