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  • This small city ditched its buses. Its public Uber-like service has been a big hit

    A small North Carolina city replaced its bus system with on-demand minivans to better serve residents. In a collaborative effort with the company Via, which provided software, vehicles, and drivers in exchange for city funding, the service runs about 3,700 trips a week and covers 100% of the city, increasing accessibility for residents.

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  • Transit Agencies Try Decarceral Approaches to Improve Rider Safety

    The San Francisco Bay Area's Transit Ambassadors program deploys unarmed personnel and crisis intervention specialists to respond to conflict and harassment on public transportation. The ambassadors speak multiple languages representing the broader community and work to resolve issues without involving transit police, with officers called to less than one percent of the 14,000 interactions ambassadors had with riders in the first half of 2020.

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  • For This City, Fare-Free Transit Is a Big Success

    A newly redesigned bus transit system in Alexandria now boasts free bus fares in addition to reliable and frequent bus service. State and regional funding has enabled the fare-free pilot project.

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  • Wheels of Hope Increases Access by Providing Rides

    Wheels of Hope provides car rides to people who can’t drive due to illness, age or disability for no more than $20. Drivers provide more than just a ride and also provide company to the passenger and help with tasks if they need it.

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  • More and more St. Louisans are using Via, the microtransit service. Could its success become a problem?

    Via teams up with public transit agencies like Metro to offer low-cost rides on demand by using an app to catch a ride. Via aims to address transit deserts, where people don’t have ample access to public transportation stops.

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  • The Alpine Country Going All-You-Can-Ride

    Austria rolled out the KlimaTicket, an annual pass that gives the holder access to all forms of public transportation in the country, to encourage increased use of public transport with an eye toward climate change mitigation. The uptake has exceeded expectations with 134,000 tickets sold within just the first two months, but it's still unclear what effect the program will have on the country's carbon emissions.

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  • How the Netherlands' Train System Works for the Visually Impaired

    The railway system in the Netherlands offers a number of features and services that accommodate people with visual impairments. In addition to textured guidelines, an app provides help reading signs and a travel assistant can even be booked ahead of time to meet a commuter and help them board and exit the train.

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  • Cycling city Kigali sprints to promote smart and green mobility

    In an effort to go carbon-neutral, city officials in Kigali, Rwanda, are improving bicycling infrastructure and partnering with a green transportation company to implement a bicycle ride sharing program with docking stations across the city.

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  • This Seattle Affordable Housing Project Is a Transit Rider's Dream

    Affordable housing a stone’s throw from accessible public transportation is the dream. It’s now becoming a reality for some lucky residents in Seattle.

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  • Circuit's ride-share service gives West Dallas a new option for travel

    A free, hyperlocal, ride-sharing service is helping residents get around by connecting people to various transit options. Operating within a 3-mile radius, Circuit’s goal is a sustainable one: to reduce congestion. It’s also given residents the “transformative freedom of mobility.”

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