Artwork stating 'Education Destroys Barriers', 'We Demand Treatment', and 'I Need A Chance'

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  • In San Francisco, Help Hits the Streets with a Crisis Response Team

    Six San Francisco neighborhoods are now served by the city's Street Crisis Response Teams, which answer 911 calls for non-violent mental or behavioral health crises without police involvement. In its first two months in one neighborhood, the Tenderloin, the team handled 199 calls without any violent incidents or any need for police intervention. That led to the expansion to five more neighborhoods. The program is modeled on Eugene, Oregon's CAHOOTS project's street medics and counselors, but with an additional "peer specialist," someone with lived experience to counsel unhoused people on the streets.

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  • Philly mothers of gun violence victims work to solve their children's murders

    Philadelphia police fail to solve most of the city's growing number of homicides, in part because of the no-snitching street code, a byproduct of the community's lack of trust in police. But the streets do sometimes talk when the mothers of murder victims do their own detective work. A number of cases were solved because mothers turned their grief into a resolve to hunt down evidence that they turned over to the police. Their work grows out of the many support groups they have formed to help each other, and from a YouTube channel that helps them draw attention to unsolved murders.

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  • How Alameda County addresses mental-health crisis response

    Alameda and Santa Cruz counties have fielded their own mobile teams to respond to mental health crises as alternatives to police-only responses. Aimed at reducing conflicts with police, overuse of hospitals and jails, and involuntarily commitments for short-term emergency mental health care, the services' limited hours and resources mean that the police still handle the majority of such calls. Alameda's pilot, begun in July 2020, is able to provide help to about one-third of the four dozen monthly calls it gets. Santa Cruz's volume is higher. Impacts on involuntary commitments unclear.

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  • From LA jail, two inmates pioneer care for mentally ill peers

    At the Los Angeles County Jail, two men incarcerated on pending murder charges created a homegrown approach to improving the care and conditions of confinement for people with serious mental illness. Their approach is simple: showing love and care for people whose illness makes them feel like outcasts. By helping fellow incarcerated men attend counseling and other programs, and by tending to their personal needs, the initiative has contributed to a significant drop in people harming themselves. Fewer restraints are needed, and the pods where the program operates are notably cleaner and calmer than before.

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  • L'organisme qui intervient sans policiers lors de crises de santé mentale

    A Toronto, le centre Gerstein déploie depuis plus de 30 ans ses propres équipes mobiles communautaires sur le terrain pour répondre aux crises de santé mentale ou de dépendance. Un numéro permet d'appeler et, si besoin, des travailleurs spécialisés en situation de crise sont envoyés en visite sans escorte policière. Après l'appel, le centre peut aussi orienter vers des conseillers, psychiatres, proposer un séjour au centre, de rejoindre des groupes de soutien ou se faire référer à d’autres organismes. Un modèle dont veut désormais s'inspirer la ville de Toronto.

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  • Possibilities of Progress: Integrating Crisis Care Infrastructure into the Philadelphia Police Force and the United States

    To increase the safety of people in mental health crisis, Philadelphia police train most officers in crisis intervention tactics and try to build better-informed responses into 911 operations. But problems persist. In the U.K., similar challenges – also disproportionately affecting Black people – have been addressed with a nationwide Crisis Team UK program. Calls for help can be answered by teams integrating multiple talents, from psychiatry to social work. Though progress has not been uniform nationwide, satisfaction and safety have improved, according to activists and a small survey.

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  • On Parole, Staying Free Means Staying Clean and Sober

    People in two New Jersey counties who were at risk of abusing opioids while on parole were given extra support services, and an immediate trip to rehab instead of back to prison when they slipped up. The pilot program is New Jersey's version of Swift, Certain and Fair, a federally funded program to help people succeed while on parole. In some of the 30 states with SCF programs, copying the original and successful Hawaii model didn't work. But New Jersey's approach to helping people succeed instead of laying traps to send them back to prison was deemed a success with a small, focused pilot program.

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  • Philly Under Fire Episode 6: The Golden Hour

    In Philadelphia, public agencies and funding serve homicide victims' families. But grassroots groups target the enormous gaps in services for the survivors of gun violence, people whose unaddressed needs – medical, financial, and especially emotional – can fuel cycles of retaliatory violence. Because trauma and anger increase the risks for future violence, groups like The ECO Foundation and Northwest Victim Services provide both immediate responses, starting bedside in hospitals, all the way to long-term care and counseling, plus preventive counseling and services to make for healthier communities.

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  • Life after prison: Communities heal by helping former inmates succeed

    People returning home to Akron from prison step into a community that needs healing, work that the formerly incarcerated can help with because of the lessons they can impart to younger people. But first they need their own healing. South Street Ministries and Truly Reaching You, two nonprofits run by formerly incarcerated men, help people in re-entry clear the barriers to housing and jobs that can doom them to returning to prison. They also provide peer counseling and mental health care.

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  • 'We're dealing with victims': Ride-along offers glimpse at anguished work of crisis teams

    Rochester's Person In Crisis team, launched in response to the death of Daniel Prude in police custody during a mental health crisis, began a six-month pilot project in January. PIC uses a "co-response model" of crisis intervention, sending social workers alone or with police, as first responders or called in by police at a scene, to connect non-violent people with needed services. PIC teams work 24/7, replacing or supplementing police on calls where help, not arrest, will resolve the problem, and empathetic conversation can work better in places where distrust of the police runs high.

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