Artwork stating 'Education Destroys Barriers', 'We Demand Treatment', and 'I Need A Chance'

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  • An AI is training counselors to deal with teens in crisis

    Crisis hotlines and chat services are turning to technologies such as AI tools to help assist an oft-overburdened system. At The Trevor Project, AI is used as both a risk assessment tool and as a role-play simulator to train volunteer counselors to correspond with callers. Users of these tools stress that they are not a replacement for counselors, but rather a tool to help the humans in these roles.

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  • Cops and Hippies

    The CAHOOTS program, which sends medics and counselors on certain 911 calls instead of the police, has become a national model in the wake of 2020's criminal-justice protests. But its roots reach back half a century, when a free medical clinic serving the hippie counterculture emerged as a public-health response to drug, mental health, and other non-violent emergencies. CAHOOTS has grown into a 24/7 service that saves Eugene millions in policing and medical spending, and saves many on the streets from unnecessarily punitive interactions with the police.

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  • How does Portland's Street Response Team compare with a similar program in Denver?

    Although Eugene, Oregon's long-running, successful CAHOOTS program serves as one model for the new Portland Street Response, a more relevant model can be found in Denver's STAR program. Like CAHOOTS, STAR responds to mental-health and other crisis calls with medics and counselors rather than police officers. But Denver's size, demographics, and homelessness make it much more analogous to Portland. In STAR's first six months, it handled nearly 750 calls without a single arrest. Both STAR and PSR are starting small, so more resources are needed if the pilot projects succeed.

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  • Can Mass Self-Testing for Covid-19 Keep Schools Safe?

    Schools in Austria are teaching schoolchildren how to use noninvasive antigen tests to test themselves for COVID-19, in an attempt to keep schools open and coronavirus spread low. Although some question how reliable these tests are, a few hundred cases have been detected so far and almost all parents and teachers "have embraced the testing offer."

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  • An Evanston Teen Saw How Hard It Was For The Elderly To Find Vaccines, So He Built A Website To Help

    When a teenager in Evanston, Illinois realized that senior citizens were facing difficulties securing Covid vaccination appointments due to technology barriers, he created a website to help eliminate some of the technological barriers. The site aggregates available appointments in the area so seniors don't have to go searching for them, which has consequently helped reduce stress for users of the website.

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  • How some frustrated COVID-19 vaccine hunters are trying to fix a broken system

    Retired software engineers in Washington have joined together and created a website that aggregates all available COVID vaccine appointments by using "screen scrapers." Although the site doesn't allow the visitor to book an appointment, it has routinely averaged "10,000 visits a day from anxious shot hunters."

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  • Volunteer paramedics patrol streets of Venezuela's capital

    With Venezuela's hospitals and ambulance services crippled by the country's long-running economic and social crisis, a volunteer corps of paramedics formed two years ago to respond to medical emergencies. With donated labor and medical supplies, along with charitable funding, Angels of the Road handles three or four emergency calls per day, mostly auto accidents. Research shows that speedy and expert trauma care saves lives. This service fills a gap in a country where many cannot afford private ambulance services, and public services lack the resources to be fully functioning.

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  • For People Who Experience Homelessness, Art Catalyzes Economic Mobility and Rewrites the Narrative

    Arts From The Streets gives artists living with homelessness a path to economic mobility and housing stability by offering ways to make and sell their art. An annual show can bring in $100,000 in sales, 95% of which goes to the artists. The organization provides studio space, online marketing, and other sales channels. It's one of three programs or communities serving artists who are houseless profiled in this story. The others are MudGirls, an Atlantic City ceramic arts studio, and the thriving arts culture in Los Angeles' Skid Row neighborhood, which focuses on personal growth more than income.

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  • PPE for the People

    During the first wave of the coronavirus pandemic, volunteers across Belarus worked together to collect and deliver personal protective equipment to frontline workers, despite the Belarusian government denying the spread of the coronavirus. Using social media to organize, the volunteers "served as a kind of SWAT team able to bypass the bureaucracy to obtain the necessary equipment."

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  • Denver successfully sent mental health professionals, not police, to hundreds of calls

    In its first six months, Denver's STAR program (Support Team Assistance Response) handled 748 emergency calls that in the past would have gone to the police or firefighters. Two-person teams of a medic and clinician helped people with personal crises related mainly to homelessness and mental illness. None of the calls required police involvement and no one was arrested. The city plans to spend more to expand the program, which is meant to prevent needless violence and incarceration from calls to the police that other types of first-responders can better address.

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