Artwork stating 'Education Destroys Barriers', 'We Demand Treatment', and 'I Need A Chance'

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  • The US police department that decided to hire social workers

    When Alexandria, Kentucky's police chief realized how many of his officers' calls were for mental health crises or minor interpersonal disputes, and then how many of these unresolved problems resulted in repeat 911 calls, he hired a social worker to follow up with people to offer health and social services after the police leave. Now the department's two staff social workers do that work, costing less than hiring more police and reducing repeat calls. Alexandria is a small town, but now its approach is being copied in nearby Louisville.

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  • Police have shot people experiencing a mental health crisis. Who should you call instead?

    Daniel Prude's death in police custody illustrates a common flaw in how police respond to mental health crises, but reform advocates disagree on whether to improve police training or bypass police almost entirely. Mental health crises make up a large share of police calls, jailings, and fatal police shootings. Most police training on mental health responses is limited to 4-12 hours. Some departments put at least some officers through crisis intervention training. But critics of police-focused responses prefer non-police response teams, in use in a few cities.

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  • Mental Health And Police Violence: How Crisis Intervention Teams Are Failing

    More than 2,700 police departments in the U.S. have crisis intervention teams aimed at responding to mental health crises with fewer arrests and less violence, but the death of Daniel Prude in Rochester police custody offers clear lessons in the shortcomings and misuse of the CIT model. A lack of adequate mental health services across the country, coupled with superficial training of the police, too often means a police response to a crisis will not de-escalate the situation or lead to meaningful help for the person in crisis. A recent study found CITs have not shown they will lower violence.

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  • Detroiters are Fighting for the Right to Water

    Throughout the United States, people living below the federal poverty level often struggle to pay for utilities, but in Philadelphia, the Tiered Assistance Program (TAP) aims to alleviate that burden by basing water utility rates on income. In the four years since the program launched, more than 15,000 residents have participated and 96% of those participants have avoided water shutoffs.

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  • In Place of Police: The Oregon Experiment

    CAHOOTS fields teams of mental-health first responders as a cost-effective and more humane alternative to sending the police to 911 calls for crises and even mundane problems concerning mental health, drugs and alcohol, domestic disputes, homelessness, and potential suicides. Weeks of observing their work illustrates the carefully circumscribed role they play in defusing the immediate crisis without necessarily solving the underlying problem entirely. Responding repeatedly to the same people's problems builds trust, but its ultimate success depends on a broader network of health and social services.

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  • The LEAD Program Faces a Reckoning for Centering Police

    The LEAD program (Law Enforcement Assisted Diversion), which was launched in Seattle in 2011 and is used in such cities as Atlanta, Los Angeles, Portland, Philadelphia, and Baltimore, provides intensive case management and services to people who come in contact with police and qualify to have their low-level cases bypass the criminal justice system. LEAD has been shown to lower recidivism by half and to make it more likely that people with drug and mental health, and other problems can find housing and jobs more easily. But this critical analysis argues that the police should not serve as gatekeepers.

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  • In a career born in her own grief, violence recovery specialist works at a Chicago hospital in a city under siege

    Since the 2018 opening of a trauma-care center near the neighborhoods most affected by Chicago's gun violence, the University of Chicago Medical Center's Violence Recovery Program has helped survivors and victims' families to address the emotional harm that can go untreated when only physical harm is treated. Part of a growing field nationwide, hospital-based violence intervention, the program's nine specialists counsel people through the immediate shock of a gun injury or death. Then they address longer-term needs for services. The goals are both humanitarian and pragmatic, to head off more violence.

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  • Digging Our Way Out of the Hole: The Safe Alternative to Solitary Audio icon

    Washington's prison system cut by half the number of people held in solitary confinement by reducing its security system's reliance on the method and helping former solitary detainees transition back to the general population in a healthier way. But a formerly incarcerated journalist who spent more than seven of his 27 years in prison locked in solitary confinement says the state's disciplinary system is still rooted in an overly punitive approach to mostly petty offenses. A system based on positive incentives to good behavior exists in North Dakota prisons, modeled in part on Norway's approach.

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  • Atlanta's Trying to Support, Not Punish, Its Teenage Water Vendors

    Teens selling water on the sweltering streets of Atlanta are typically dealt with by police officers who often crack down on "unpermitted sales of water by youth." In a new approach, city officials convened a council to offer alternatives to police action and suggested ways to promote and develop the entrepreneurial spirit in teens through a variety of programs. The council looked to a similar program in Baltimore that re-engaged windshield-washing teens in school and re-directed others to full-time jobs.

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  • As call for police reform grows here, some look to Oregon for possible answers

    Protests over police officers' conduct in the death of Daniel Prude prompted Rochester, N.Y., officials to look to Eugene's CAHOOTS program for an alternative model in responding to mental health crises. But CAHOOTS officials caution that their longstanding practice of dispatching mental health counselors as first responders, in place of police, has resulted in a safer, more caring response only because the agency is part of a broader system of social services. CAHOOTS teams are on call 24/7, replacing police on up to 8% of 911 calls and calling for police backup a fraction of the time.

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