NOT REGISTERED? REGISTER HERE

Browse Success Factors

Practicing Human Centered Design

Customizing and tailoring solutions to meet a person or a community’s needs. In developing solutions, changemakers employ human-centered design, meeting people where they are at, employing behavioral economics, and identifying cases of positive deviance. Sometimes they even employ humor, exemplifying a technique that takes into account existing and natural behavior.

Practicing human centered design

1975

Stories

RECENT STORIES

How a neighborhood collaborative transformed a small town

Richland Source

Text / 1500-3000 Words

Residents are using dollar-for-dollar matching grants to spruce up their homes in Fulton, NY, resulting in higher home values, higher morale and the formation of neighborhood collaborations. The grants are granted to entire neighborhoods with the condition that at least half the residents sign up...

ADD TO COLLECTION
FAVORITE
In Place of Police: The Oregon Experiment

New York Review of Books

Text / Over 3000 Words

CAHOOTS fields teams of mental-health first responders as a cost-effective and more humane alternative to sending the police to 911 calls for crises and even mundane problems concerning mental health, drugs and alcohol, domestic disputes, homelessness, and potential suicides. Weeks of observing t...

ADD TO COLLECTION
FAVORITE
How schools are finding thousands of students they couldn't reach when the pandemic began

KXAN-TV

Broadcast TV News / 3-5 Minutes

For one school district in Texas, using personal relationships established before the pandemic, proved the best way to reach bilingual students in rural parts of the district who weren't showing up to remote classes. One librarian and a parent “went door-to-door there to track down students and ...

ADD TO COLLECTION
FAVORITE
The LEAD Program Faces a Reckoning for Centering Police

Filter

Text / 1500-3000 Words

The LEAD program (Law Enforcement Assisted Diversion), which was launched in Seattle in 2011 and is used in such cities as Atlanta, Los Angeles, Portland, Philadelphia, and Baltimore, provides intensive case management and services to people who come in contact with police and qualify to have the...

ADD TO COLLECTION
FAVORITE
In a career born in her own grief, violence recovery specialist works at a Chicago hospital in a city under siege

Chicago Tribune

Text / 1500-3000 Words

Since the 2018 opening of a trauma-care center near the neighborhoods most affected by Chicago's gun violence, the University of Chicago Medical Center's Violence Recovery Program has helped survivors and victims' families to address the emotional harm that can go untreated when only physical har...

ADD TO COLLECTION
FAVORITE
Jersey City's Composting Program Expands During a Pandemic

Next City

Text / 800-1500 Words

Since the Jersey City composting program, over 50,000 pounds of disposable waste has been used to fertilize home gardens, parks, and community gardens, instead of going into landfills. While scaling the program is a challenge due to the lack of infrastructure for integrating composting as part of...

ADD TO COLLECTION
FAVORITE
The Mississippi Program That's Showing How Effective Direct Cash Transfers Can Be

The Appeal

Text / 800-1500 Words

Low-income families, which are disproportionately black, have been given $1,000 each month in an effort to address the racial wealth gap through the Magnolia Mother's Trust program. The cash payments yield an increase of recipients who were able to earn their GEDs, cook fresh meals for their fami...

ADD TO COLLECTION
1
FAVORITE
You can get a robot to keep your lonely grandparents company. Should you?

Vox

Text / Over 3000 Words

Robotic pets have been helping to keep senior citizens from feeling isolated and lonely even before the pandemic, but are now growing in popularity due to the positive benefits they reportedly offer. While some health experts believe the benefits outweigh any concerns, others caution that nursing...

ADD TO COLLECTION
FAVORITE
Seniors Struggle With Isolation In The Pandemic. Here's How Some Organizations Are Trying To Help.

WBEZ

Radio / 5-15 Minutes

The COVID-19 pandemic has complicated how seniors are able to come together for companionship, but groups in Illinois are trying to utilize technology to address the problem. While the digital divide is a significant limitation to this approach, some seniors say "they are having new experiences, ...

ADD TO COLLECTION
FAVORITE
Call police for a woman who is changing clothes in an alley? A new program in Denver sends mental health professionals instead.

The Denver Post

Text / 800-1500 Words

To avoid unnecessary arrests and reduce police-public friction, Denver's STAR program (Support Team Assistance Response) sends a mental health professional and a paramedic to some mental-health-related 911 calls instead of sending police. In the first three months of the pilot program, the STAR t...

ADD TO COLLECTION
FAVORITE
SJN'S CRITERIA FOR GOOD SOLUTIONS JOURNALISM:
  • Comes from a news outlet; has a date and a byline.
  • Focuses primarily on a response to a problem.
  • Conveys insight, so that its lessons are relevant and teachable to others.
  • Provides evidence of an approach's success or failure.
  • Addresses an approach's shortcomings or limitations.
  • Avoids advocacy, PR, and hero worship—instead focusing on credible, objective reporting.

Great suggestion! So great, that we already have that story listed in the Solutions Story Tracker®. View it here.

We appreciate your patience as we review your story submission. You can check on the status of all of your story submissions here.

It may take a few weeks to see your piece in the Solutions Story Tracker®, as we have a backlog of submissions longer than Ben Hur that we’re diligently working to eliminate. We appreciate your patience.

I WORK IN, TEACH, OR STUDY JOURNALISM Not a journalist, but I want to learn about solutions.
AS A MEMBER, YOU WILL BE ABLE TO:
  • Access our training curriculum or attend a training
  • Share your stories
  • Join a local community of journalists
  • Attend story workshops and events to hone your craft
  • Get funding and additional support
  • Access the full Solutions Story Tracker®
  • Save favorite stories and create collections in your user profile
  • Receive emails containing the above offerings via occasional email throughout your membership
TO JOIN, PLEASE SUBMIT THE FOLLOWING INFORMATION (*=REQUIRED)

Not a journalist? Register here instead.

Your information will be used to complete your application, and to subscribe you to occasional updates. We will only send you relevant information, which may be sent to you through any channel for which you provide contact information to us. We may use this information to target content we send you, but we will never sell or transfer your information to 3rd parties for commercial or advertising purposes. We may use your information to connect you to 3rd parties for the purpose of improving your membership and enriching your professional network. You can unsubscribe at any time from any content delivery channel, or from all of them, though unsubscribing may prevent you from participating in the opportunities provided by this program. View our full privacy policy here.

Here is what you will get:
  • Unlimited access to thousands of stories from around the world
  • First look and access to new features, tools, and resources
  • Curated newsletters with top stories
  • Invitations to SolutionsU® community events
  • Receive emails containing the above offerings via occasional email throughout your membership
  • And much more to come…
It’s easy and will take less than 2 minutes.

Journalist or J-School? Register here instead.

Your information will be used to complete your application, and to subscribe you to occasional updates. We will only send you relevant information, which may be sent to you through any channel for which you provide contact information to us. We may use this information to target content we send you, but we will never sell or transfer your information to 3rd parties for commercial or advertising purposes. We may use your information to connect you to 3rd parties for the purpose of improving your membership and enriching your professional network. You can unsubscribe at any time from any content delivery channel, or from all of them, though unsubscribing may prevent you from participating in the opportunities provided by this program. View our full privacy policy here.

Our issue area taxonomy was adapted from the PCS Taxonomy with definitions by the Foundation Center, which is licensed under Creative Commons Attribution Non Commercial 4.0 International License.

Photos are licensed under Attribution Non Commercial 2.0 Generic Creative Commons license / Desaturated from original, and are credited to the following photographers:

Fondriest Environmental, David De Wit / Community Eye Health, Linda Steil / Herald Post, John Amis / UGA College of Ag & Environmental Sciences – OCCS, Andy B, Peter Garnhum, Thomas Hawk, 7ty9, Isriya Paireepairit, David Berger, UnLtd The Foundation For Social Entrepreneurs, Michael Dunne, Burak Kebapci, and Forrest Berkshire / U.S. Army Cadet Command public affairs

Photos are licensed under Attribution Non Commercial Share Alike 2.0 Generic Creative Commons license, and are credited to the following photographers:

Ra'ed Qutena, 段 文慶, Fabio Campo, City Clock Magazine, Justin Norman, scarlatti2004, Gary Simmons, Kathryn McCallum, and Nearsoft Inc

Photos are licensed under CC0 1.0 Universal (CC0 1.0) Public Domain Dedication Creative Commons license / Desaturated from original, and are credited to the following photographers:

Burak Kebapci and SCY.

Photos are licensed under Attribution 2.0 Generic (CC BY 2.0) and are credited to the US Army Corps of Engineers.

Conference attendee listening to speaker, Jenifer Daniels / Colorstock getcolorstock.com.

Photo Credit: Kevork Djansezian via Getty Images

Photo Credit: Sonia Narang