Unreasonable suspicion: When residents call police, who pays the price when bias shapes their concerns?


When the police got called to check on a "suspicious" Black man at the door of a house in a mostly white suburb of Madison, they held him at gun point until he convinced them he was there with the owner's permission. The resulting public outrage has turned into a search for solutions. While the city pays for a study of its policies and questions the adequacy of its implicit-bias training of police officers and 911 operators, neighborhood groups are working to educate residents about alternatives to calling police for all but the most serious threats to safety.

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