Tulsa Officials Used Data to Help Solve the City's Problems



In Tulsa, Oklahoma, a group of city employees use data to drive decisions in city government ranging from the use of tennis courts to which job applicants will be awarded positions. In one project, the group analyzed 911 call center volume data and optimized the number of employees needed for different times of the day. Their adjustments helped the 911 call center to answer 90 percent of calls in less than 10 seconds.

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