To solve its housing affordability crisis, Boston has turned to residents


When local policy initiatives fail, it is often because they are not meeting local needs in a way that residents want. The Boston Housing Innovation Lab, know as the iLab, seeks to combat this challenge. So far, it has used creative approaches to let residents “experience” a policy- such as walking through an example compact house to give feedback on its design. This process informed feedback that otherwise would have been difficult to glean. By constantly seeking to understand users, the iLab and local Boston housing groups will be better equipped to create policies that actually help community members.

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