Local Platforms for Online Food Delivery Are Eating the Big Guys' Lunch

Locally owned restaurant delivery platforms charge lower commissions than national giants like GrubHub, allow customers to order food on smart-phone apps, and have found ways to be profitable while also keeping money in local economies. While platforms differ by locale, cooperative models are increasingly popular. For example, Delivery Co-op in Lexington, KY provides customers with unlimited deliveries for a monthly fee, charges participating restaurants a flat monthly fee, and pays drivers a base salary plus tips, with benefits kicking after three months of full-time work and profit-sharing after one year.

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