How the book industry is weathering the COVID-19 storm

Quick Response (QR) codes have become a popular way to conduct contactless business, and even contact tracing, during the coronavirus pandemic. Restaurants and retail stores allow customers to order and pay by scanning the codes with their smart devices, which pulls funds from payment accounts like PayPal, or their bank account, debit, or credit card. Public health agencies in the UK display QR codes that people can scan to “check in” and if someone tests positive for Covid-19 at that location people who scanned the code within 21 days are notified. QR codes hold massive amounts of data reliably and cheaply.

United We Stream (UWS) is a Berlin-based collaboration of nightlife businesses aiming to keep their businesses and club culture alive – and keep people entertained – during mandated closures because of COVID-19. With nightlife being hit hard by long-term closures, the collaboration offers live-stream DJ sets and asks for donations for participating businesses, with the hope that after the pandemic subsides, Europe’s club culture will survive.

Chicago-based Closed Loop Farms, dependent on farmers markets, had to pivot to online sales with the closure of many public spaces as a response to COVID-19. Running a virtual farmers market, the local grower also sells sustainable, local products from other Chicago businesses. People are able to order their fresh produce, honey, and kombucha online and have it delivered to their door.

To expand wifi access during the coronavirus pandemic for those who work in the agricultural community and in migrant farmworker camps, the City of The Dalles partnered and collaborated with Google and other community businesses to purchase hot spots and Chromebooks for farmworkers to use. The hot spots don't work in all areas of the county, but in the orchards with cell service where they have been installed, they have been helping to provide access to telemedicine and educational services.

Technology has allowed courts across the country to maintain - and even expand, -services during COVID-19. In Utah, courts held remote hearings and used Doodle to schedule hearings and request interpreters. The virtual schedules filled up fast and, in some cases, officials had to bring laptops and tablets to people who lacked access to technology. Spreading the word in unique ways, including social media, and setting up mobile courts addressed some access issues, particularly among people experiencing homelessness.

Accredited social health activists (ASHA) across India fight COVID-19 related misinformation on WhatsApp. ASHAs provide basic health care to people in their villages, which puts them on the frontline of treating COVID-19 patients and educating people to dispel the many myths about the virus and its treatments. ASHAs' local interactions often identify prevailing myths, which they quickly dispel in their face-to-face exchanges and by posting in the many local WhatsApp groups that have been created. The local groups have been an effective mode of educating people and helped ASHAs gain villagers’ trust.

Santa Ana College offered mental health services online for students dealing with depression, anxiety, and other issues exacerbated by COVID-19. Hundreds of students utilized the services, which include ten counseling sessions students are allotted each year. Sessions are conducted over secure connections using any device that can access Canvas or by phone. The Health and Wellness Center also reaches students with an Instagram account and weekly Zoom workshops. The 23 workshops cover topics like self-care, procrastination, tips to better sleep at night, and coping with rejection and loss.

Bronx shelters have teamed up with industry professionals to put together an after-school program offering students an opportunity to receive mentorship. In the program, which is based around video game-themed writing workshops, students are able to practice their writing skills, while being able to manage pandemic-induced isolation by connecting with other students and instructors.

In Battle Creek, Michigan, a church has turned to holding online Sunday service during the pandemic, and in doing so, has gained a larger congregation. While there are limitations to attending online services, and some don't feel like "Internet-based connections" are real, around 200 people still attend each online service, including some individuals from overseas.

West Virginia has implemented a digital platform that allows residents to sign up for notifications if leftover doses of the COVID-19 vaccine are available for use near them. Although the system is only accessible to those with internet, it has resulted in far fewer people phoning the hotline, which in turn has allowed for greater ease for those without internet access to sign up for appointments.