Community over wifi in Garrett County, Maryland

Chicago Connected is a $50 million four-year program that has already provided high-speed broadband to over 40,000 households in need, representing around 64,000 Chicago public school students, and plans to expand. On-the-ground community outreach in multiple languages was key to connecting residents to the program quickly, which was needed as school went virtual due to COVID-19. The public schools helped identify eligible low-income students whose parents were then contacted by outreach workers.

A school district in Virginia has implemented a two-prong solution to provide internet access to rural students during the pandemic. The indoor solution allows students to make appointments to be inside the school to access the internet. The outside solution, equipping three schools in the district with equipment to boost their Wi-Fi signals, allowing students who can’t make indoor appointments a way to access the Wi-Fi. “We just took advantage of something that was already happening in the district."

When the COVID-19 pandemic forced schools to shift to remote learning, districts issued wireless hot spots to students as a cost-effective solution to help those living in homes without internet access their school work. While hot spots helped a large number of students, a present digital divide — specifically in rural areas — has made connecting harder for others, but government funding is ramping up to expand broadband access.

Digilearns is a learning intervention platform created to deliver learning materials to students across the country through the use of mobile phones and doesn’t require an internet connection, making education more accessible and affordable to students, particularly those from low-income families. Since launching in 2020, Digilearns has provided access to educational materials to more than 1,000 secondary school children.

School districts and cities in California are looking to create their own local Wifi networks as a long-term solution to the digital divide, and an alternative to hotspots. Some are even becoming internet service providers themselves (ISP) — efforts, they say, that will make it easier to provide internet access to those who can’t afford it.

Teachers are having to restructure the way they teach due to the pandemic imposed challenges of virtual classes. This story chronicles how three different teachers adjusted their instruction. From having students break out into chat rooms, to changing the material they teach, these teachers are adjusting as they go along to accommodate learning.

Apps that track students’ online activity, door-to-door visits, and receiving input from families on how to reopen schools, are all ways school districts across the country are responding to absenteeism during the pandemic. In one San Antonio district, they were able to locate around 2,900 of the 3,000 students who weren’t showing up to classes.

For one school district in Texas, using personal relationships established before the pandemic, proved the best way to reach bilingual students in rural parts of the district who weren't showing up to remote classes. One librarian and a parent “went door-to-door there to track down students and find out how they could help families transition to virtual learning. They also had parents fill out note cards showing how many children lived in the home to make sure no child was left behind.” Other Texas districts are similarly relying on home visits to check on students. Data shows those methods work.

The Pakistani government uses technology, like a state-owned TV channel that broadcasts content for grades 1-12 and apps sourced for free by ed-tech companies, to help the over 50 million school children without broadband internet or digital device access. The TV channel has over 54 million subscribers and there is a text-messaging service that allows its 250,000 subscribers to talk to professional teachers. Despite the digital divide, the use of educational apps has also skyrocketed since the Covid-19 pandemic. However, technology is not a silver bullet to solve the country’s deep education inequalities.

To expand wifi access during the coronavirus pandemic for those who work in the agricultural community and in migrant farmworker camps, the City of The Dalles partnered and collaborated with Google and other community businesses to purchase hot spots and Chromebooks for farmworkers to use. The hot spots don't work in all areas of the county, but in the orchards with cell service where they have been installed, they have been helping to provide access to telemedicine and educational services.