Chicago Offers a Blueprint for Expanding Urban Internet Access

When the COVID-19 pandemic forced schools to shift to remote learning, districts issued wireless hot spots to students as a cost-effective solution to help those living in homes without internet access their school work. While hot spots helped a large number of students, a present digital divide — specifically in rural areas — has made connecting harder for others, but government funding is ramping up to expand broadband access.

Digilearns is a learning intervention platform created to deliver learning materials to students across the country through the use of mobile phones and doesn’t require an internet connection, making education more accessible and affordable to students, particularly those from low-income families. Since launching in 2020, Digilearns has provided access to educational materials to more than 1,000 secondary school children.

Garrett County students were able to get back in school quickly because the district built trust with its community by providing families with crucial supplies, carefully planning the reopening, and communicating extensively with parents. When remote learning was required because of COVID-19, the district provided families with computers, tablets, central Wi-Fi hotspots, and delivered meals, which built trust and opened lines of communication. When students were brought back into the classroom, parents trusted the district to prioritize safety and their feedback was incorporated and responded to.

Apps that track students’ online activity, door-to-door visits, and receiving input from families on how to reopen schools, are all ways school districts across the country are responding to absenteeism during the pandemic. In one San Antonio district, they were able to locate around 2,900 of the 3,000 students who weren’t showing up to classes.

A school district in Virginia has implemented a two-prong solution to provide internet access to rural students during the pandemic. The indoor solution allows students to make appointments to be inside the school to access the internet. The outside solution, equipping three schools in the district with equipment to boost their Wi-Fi signals, allowing students who can’t make indoor appointments a way to access the Wi-Fi. “We just took advantage of something that was already happening in the district."

Many families in rural New Mexico still do not have high speed internet access at home. In Farmington, the public school district, a local college, and nonprofits are working to close the gap in the digital divide for students by addressing access to technology and the internet.

In Sub-Saharan Africa, “almost half of schoolchildren, or a total of 121 million pupils, are unable to access remote learning,” according to a 2020 UNICEF report, an even bigger problem during a pandemic when students can’t access virtual classes. Eneza Education is using texts messages to deliver classes. Their bite-size lessons delivered via text and “Ask a Teacher” feature are providing education to millions of subscribers.

School districts and cities in California are looking to create their own local Wifi networks as a long-term solution to the digital divide, and an alternative to hotspots. Some are even becoming internet service providers themselves (ISP) — efforts, they say, that will make it easier to provide internet access to those who can’t afford it.

In Denver, learning pods are helping students access virtual classes during a pandemic. At the Adams 12 school district, 4000 students, district-wide, participate in the pod. Similarly, HOPE Online Learning Academy Co-Op launched a learning center. Students can sit in a classroom, access Wi-Fi, and count on the support of an adult. They also distributed 600 computers, 400 webcams from PCs, and 1,077 laptops to enrolled middle and high school students.

In South Carolina, 180,000 households don’t have access to Wifi, according to estimates. A problem for students who are trying to attend virtual classes. Using CARES funds, the state purchased hotspots. In one county, almost all of the students are connected. “The hotspots are working well, with just about all of the county’s 77,000 students logging on to learn.”