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Crisis intervention ×
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The Washington Post

Tom Jackman

Dan Morse

27 October 2020

Louisville, Kentucky, United States

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1500-3000 Words

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A de-escalation training program from the Police Executive Research Forum, used by 85 police agencies already, was shown in Louisville to reduce police officers' use of force by 28%. The training resulted in 26% fewer...

BBC

Daniel Gordon

6 October 2020

New Orleans, Louisiana, United States

Podcast

Over 15 Minutes

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In the wake of George Floyd's killing by police in Minneapolis, where several officers failed to prevent one officer's actions, New Orleans police have been besieged by requests from police nationwide to export their ...

Virginia Mercury

Graham Moomaw

6 October 2020

Virginia, United States

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Strong local opposition to Virginia's new red-flag law and other gun-control measures did not dissuade some local law enforcement agencies from using the law for its intended purpose: to temporarily confiscate the gun...

Oklahoma Watch

Whitney Bryen

Quinton Chandler

4 October 2020

Oklahoma, United States

Multi-Media

800-1500 Words

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Oklahoma mental health and police agencies supply free tablets to police departments, enabling officers summoned to a mental health crisis to connect on the spot with a licensed mental health professional. The telehea...

Devex

Paul Adepoju

29 September 2020

Ibadan, Nigeria

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800-1500 Words

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In Nigeria, a methodology known as task-sharing is helping to lessen the burden on the country's mental health care system. The premise of this model is to train "other health personnel, such as community health worke...

Wausau Pilot and Review

Peter Cameron

28 September 2020

Wausau, Wisconsin, United States

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In Wisconsin, plain-clothes law enforcement officers are teaming up with mental health experts to handle calls related to crisis intervention. The goal of the Marathon County Crisis Assessment Response Team is to redu...

NBC News

Antonia Hylton

28 September 2020

Chicago, Illinois, United States

Broadcast TV News

5-15 Minutes

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Outreach workers with CRED (Create Real Economic Destiny) in Chicago's Roseland neighborhood are paid under a city grant to de-escalate and mediate disputes among the same gangs that some of the workers once belonged ...

Rockford Register Star

Jeff Kolkey

19 September 2020

Eugene, Oregon, United States

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Under 800 Words

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For 31 years, CAHOOTS (Crisis Assistance Helping Out On The Streets) has used unarmed medics and crisis intervention experts to respond to mental health and other non-violent crises, saving money and preventing potent...

The Guardian

Josh Wood

19 September 2020

Alexandria, Kentucky, United States

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800-1500 Words

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When Alexandria, Kentucky's police chief realized how many of his officers' calls were for mental health crises or minor interpersonal disputes, and then how many of these unresolved problems resulted in repeat 911 ca...

USA Today

Grace Hauk

18 September 2020

United States

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Daniel Prude's death in police custody illustrates a common flaw in how police respond to mental health crises, but reform advocates disagree on whether to improve police training or bypass police almost entirely. Men...

New York Review of Books

Krithika Varagur

18 September 2020

Eugene, Oregon, United States

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Over 3000 Words

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CAHOOTS fields teams of mental-health first responders as a cost-effective and more humane alternative to sending the police to 911 calls for crises and even mundane problems concerning mental health, drugs and alcoho...

NPR

Eric Westervelt

18 September 2020

Rochester, New York, United States

Radio

5-15 Minutes

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More than 2,700 police departments in the U.S. have crisis intervention teams aimed at responding to mental health crises with fewer arrests and less violence, but the death of Daniel Prude in Rochester police custody...

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Helen Redmond

17 September 2020

United States

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1500-3000 Words

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The LEAD program (Law Enforcement Assisted Diversion), which was launched in Seattle in 2011 and is used in such cities as Atlanta, Los Angeles, Portland, Philadelphia, and Baltimore, provides intensive case managemen...

The Laconia Daily Sun

Roberta Baker

17 September 2020

Gilford, New Hampshire, United States

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800-1500 Words

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In New Hampshire, a healing and bonding program is offering veterans and first responders experiencing symptoms of post-traumatic stress disorder ways to cope with their stressors. From social interactions to equine t...

Chicago Tribune

Annie Sweeney

16 September 2020

Chicago, Illinois, United States

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Since the 2018 opening of a trauma-care center near the neighborhoods most affected by Chicago's gun violence, the University of Chicago Medical Center's Violence Recovery Program has helped survivors and victims' fam...

City Newspaper

Beth Adams

15 September 2020

Eugene, Oregon, United States

Multi-Media

800-1500 Words

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Protests over police officers' conduct in the death of Daniel Prude prompted Rochester, N.Y., officials to look to Eugene's CAHOOTS program for an alternative model in responding to mental health crises. But CAHOOTS o...

Vice

Mattha Busby

14 September 2020

Glasgow, Scotland

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800-1500 Words

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In Glasglow, a former outreach workers has launched a mobile harm reduction facility to help those who are living with addiction have a safe space to use drugs. Although the idea is controversial and "political," user...

The Trace

Casey Parks

10 September 2020

Portland, Oregon, United States

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Over 3000 Words

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Two years after reorganizing a police gun-enforcement unit to focus it on an evidence-based approach to preventing retaliatory shootings, Portland city leaders abolished the unit in a round of police budget cuts and f...

The Denver Post

Elise Schmelzer

6 September 2020

Denver, Colorado, United States

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To avoid unnecessary arrests and reduce police-public friction, Denver's STAR program (Support Team Assistance Response) sends a mental health professional and a paramedic to some mental-health-related 911 calls inste...

Voices of Monterey Bay

Taylor Perse

4 September 2020

Eugene, Oregon, United States

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Oregon's CAHOOTS program has succeeded in replacing police on many mental-health crisis calls over its 30-year history because it is integrated in a larger system of services, including law enforcement. CAHOOTS' crisi...

CityLab

Sarah Holder

Kara Harris

3 September 2020

United States

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1500-3000 Words

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As the "defund-the-police" campaign sparks interest in alternatives to police-only responses to crises involving mental illness or similar problems, cities as disparate as Eugene, Oregon, and Stockholm serve as exempl...

Center for Public Integrity

Megan Cattel

25 August 2020

Santa Rosa, California, United States

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800-1500 Words

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Wildfires cause anxiety and other mental-health problems, but Sonoma County's Latino people can get help from a convivencia: a community gathering hosted by one of the nonprofit health and community centers in the are...

The Washington Post

Peter Hermann

19 August 2020

Washington, District of Columbia, United States

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Violence interrupters conducted a dozen meetings over Zoom to negotiate a truce between two warring groups in a neighborhood that went from 11 shootings in 5 months to none for at least 99 days following the truce. To...

TalkPoverty.org

Celeste Hamilton Dennis

13 August 2020

Portland, Oregon, United States

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Beyond These Walls launched a crisis phone line to provide emotional support for LGBTQ+ people who are incarcerated and to hold prisons and jails accountable for their virus-containment practices. Trained volunteers h...

Wisconsin Public Radio

Kate Archer Kent

13 August 2020

Eugene, Oregon, United States

Radio

Over 15 Minutes

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In Eugene and Springfield, highly trained, unarmed mobile crisis response teams get dispatched by their cities' public-safety 911 systems to behavioral-health crises that do not require a police response. The 24/7 ser...

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