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The New York Times

Rachel Louise Snyder

1 October 2021

England

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The Respect Phoneline started in the UK in 2004 to give anonymous callers, usually men, a way to seek help for their violent impulses. Rather than putting the burden for resolving domestic violence on survivors and on...

Boulder Weekly

Jodi Hausen

30 September 2021

Boulder County, Colorado, United States

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Although several Colorado law enforcement agencies have trained officers on how to de-escalate interactions with people in a crisis, including people with disabilities, the state in 2022 will become the latest to mand...

The Cut

Melissa Jeltsen

22 September 2021

Moab, Utah, United States

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The case of Gabby Petito illustrates how decades-old laws meant to make police take domestic violence more seriously can backfire on the people who most need protection. Mandatory-arrest laws require police responding...

Tyzden

Denisa Gdovinová

Filip Olšovský

22 July 2018

Sheffield, England

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Over 3000 Words

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V ostrom kontraste s ich slovenskou vlasťou, Anglicko otvorilo svoju náruč rómskym prisťahovalcom a ponúklo im súbor opatrení, ktoré im majú pomôcť uspieť v ich novej krajine. Rómovia, ktorí sa stali obeťami rasizmu n...

Crosscut

David Kroman

13 September 2021

Seattle, Washington, United States

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Washington state legislators imposed new restrictions on the use of force by police, including strict limits on physically restraining someone who is not suspected of committing a crime. At a time when non-police resp...

WKMG-TV

Erik von Ancken

8 September 2021

Lake Mary, Florida, United States

Broadcast TV News

3-5 Minutes

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The Mental Health Intervention Group is a partnership of hospitals and community social services agencies formed by the Lake Mary Police Department to address mental health problems before they turn into crises. Avoid...

The Independent

Richard Hall

29 July 2021

Rochester, New York, United States

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Less than a year after Rochester experienced its own version of the George Floyd case, when a clash with police led to the death of Daniel Prude, a man in a mental health crisis, Rochester diverted money from the poli...

KUNC

Leigh Paterson

26 July 2021

Frisco, Colorado, United States

Radio

5-15 Minutes

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The Summit County, Colorado, sheriff's office runs SMART (Systemwide Mental Assessment Response), which pairs armed deputies with clinicians to respond to mental health crises. In 2020, the two teams took hundreds of ...

USA Today

Ryan W. Miller

23 July 2021

New York, New York, United States

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A pilot project in three New York Police Department precincts of Harlem showed in its first month that it can divert some mental-health crises away from hospitalization and toward other forms of help. Teams of medics ...

WNBC-TV

Darlene Rodriguez

22 July 2021

New York, New York, United States

Broadcast TV News

Under 3 Minutes

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In its first month as a pilot project in a part of Harlem, New York's Behavioral Health Emergency Assistance Response Division (B-HEARD) handled one-quarter of 911 calls for mental health crises. Despite fears of dang...

WBUR

Robin Young

Allison Hagan

22 July 2021

Eugene, Oregon, United States

Radio Talk Show

5-15 Minutes

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The police chief in Eugene, Ore., home of the CAHOOTS program, which other communities see as the model for finding alternatives to policing, supports the program because it saves lives and saves the city money. Sendi...

People

Jeff Truesdell

15 July 2021

Eugene, Oregon, United States

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Under 800 Words

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CAHOOTS has become a national model because of its uncommon partnership with the Eugene Police Department. The police chief says CAHOOTS' unarmed first responders to mental health crises can de-escalate crises before ...

Chalkbeat

Melanie Asmar

12 July 2021

Denver, Colorado, United States

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Over 3000 Words

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Denver's school board responded to the 2020 racial justice protests by removing the police officers who were stationed in certain middle and high schools. But the police or the district's growing force of armed guards...

NBC News

Vicky Collins

4 July 2021

Denver, United States

Broadcast TV News

3-5 Minutes

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As the nation’s largest city to embrace an alternative approach to responding to 911 calls in non-violent personal crises, Denver finished the first year of its pilot program having never needed police backup when its...

Gothamist

Elizabeth Kim

21 June 2021

New York, New York, United States

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800-1500 Words

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Stand Up to Violence is the only street-outreach gun-violence-prevention program in New York that centers its work in hospitals. Street outreach is a policing alternative that uses former gang members and formerly inc...

The Washington Post

Rebecca Tan

16 June 2021

Montgomery County, Maryland, United States

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Montgomery County's longtime crisis response center illustrates the pitfalls of embracing a policing alternative without proper resources or thinking through the implications. The racial-justice protests of 2020 inspi...

Santa Cruz Local

Stephen Baxter

11 June 2021

Santa Cruz, California, United States

Podcast

Over 15 Minutes

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The nationwide 988 call system for suicide prevention and mental health crises will go live in July 2022, with federal funding available for certain local crisis response programs. Santa Cruz and Alameda counties alre...

Popular Science

Julia Hotz

7 June 2021

New York, New York, United States

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The Mental Health First Aid course teaches people who are not mental health professionals to respond to people in crisis based on understanding rather than fear. Millions of people have taken the course in 24 countrie...

San Francisco Examiner

Joshua Sabatini

4 June 2021

San Francisco, California, United States

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800-1500 Words

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San Francisco's Street Crisis Response Team is a pilot project meant to divert 911 calls for mental health emergencies from police to new teams of mobile counselors. Though it started with only one team and later expa...

Oregon Public Broadcasting (OPB)

Dave Miller

Allison Frost

2 June 2021

Eugene, Oregon, United States

Radio Talk Show

Over 15 Minutes

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The CAHOOTS program's national popularity as a model for diverting crisis calls from the police to unarmed teams of a medic and counselor belies its inability to fully serve its own community because of under-funding....

Health Affairs

Rob Waters

1 June 2021

Eugene, Oregon, United States

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Over 3000 Words

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The long-running CAHOOTS program, which replaces police with medics and social workers to respond to non-violent, non-criminal mental health crises, suicide threats, and problems stemming from homelessness, serves as ...

What's Next Magazine

Natalie Mead

21 May 2021

San Francisco, California, United States

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1500-3000 Words

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Six San Francisco neighborhoods are now served by the city's Street Crisis Response Teams, which answer 911 calls for non-violent mental or behavioral health crises without police involvement. In its first two months ...

Santa Cruz Local

Stephen Baxter

20 May 2021

Oakland, California, United States

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Alameda and Santa Cruz counties have fielded their own mobile teams to respond to mental health crises as alternatives to police-only responses. Aimed at reducing conflicts with police, overuse of hospitals and jails,...

FunTimes Magazine

Nana AmaAddo

15 May 2021

United Kingdom

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To increase the safety of people in mental health crisis, Philadelphia police train most officers in crisis intervention tactics and try to build better-informed responses into 911 operations. But problems persist. In...

The Philadelphia Citizen

Jo Piazza

13 May 2021

Philadelphia, Pennsylvania, United States

Podcast

Over 15 Minutes

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In Philadelphia, public agencies and funding serve homicide victims' families. But grassroots groups target the enormous gaps in services for the survivors of gun violence, people whose unaddressed needs – medical, fi...

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