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Planet Detroit

Anna Clark

13 August 2020

Detroit, Michigan, United States

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Several environmental groups in the Detroit area are coming to terms with the lack of racial diversity in their organizations. Huron-Clinton Metroparks released a plan to make their parks more welcoming and accessible...

Seeley Swan Pathfinder

Andi Bourne

23 July 2020

Seeley Lake, Montana, United States

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To better serve senior citizens within Montana, the Montana Area Agencies on Aging places an assistant and resource specialist within rural communities so that accessing existing resources is easier and building commu...

Health Affairs

Rob Waters

July 2020

Philadelphia, Pennsylvania, United States

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Community health workers have long been helping people navigate the intersection of health care and social services in the United States, such as in Philadelphia, where one program stands out for its overall design an...

The Philadelphia Inquirer (Philadelphia Media Network)

The Philadelphia Inquirer Editorial Board

10 January 2020

Chicago, Illinois, United States

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Since 2016, Chicago has seen a 37% decrease in homicides with a comprehensive, targeted approach toward violence. The city developed a multi-pronged approach, including a collaboration between foundations and funders,...

Yes! Magazine

Isabella Garcia

30 October 2019

California, United States

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The Healing Together Campaign, created by the Alliance for Boys and Men of Color, operates at the national and local levels to disrupt patterns of intimate partner violence. Rather than solely work with victims, thoug...

KGTV-TV

Jennifer Kastner

26 September 2019

Santee, California, United States

Broadcast TV News

5-15 Minutes

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San Diego County’s Las Colinas Detention and Reentry Facility was redesigned to look less like a jail and more like a community. The newly designed facility prioritizes rehabilitation over punishment by providing educ...

GovInsider

Medha Basu

4 September 2019

Singapore

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Automating repetitive tasks allows civil servants to manage often tedious and high-volume workloads. By introducing forms of automated technology that are already common in the public sector, Singapore has updated its...

University of Oregon

Aubrey Bulkeley

Sydney Dauphinais

Isabella Garcia

Winter 2019

Eugene, Oregon, United States

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1500-3000 Words

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Lane County, Oregon is one of many of the state’s counties working to create a survivor-focused network of responses to sex trafficking. The Lane County Commercial Sexual Exploitation of Children Multidisciplinary Tea...

Chattanooga Times Free Press

Allison Shirk Collins

1 March 2019

Chattanooga, Tennessee, United States

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Chattanooga’s Violence Reduction Initiatives used a focused deterrence strategy to reduce crime. The initiative has led to a decrease in gang-involved homicides and shootings, working with individuals on probation to ...

Chattanooga Times Free Press

Allison Shirk Collins

1 March 2019

United States

Multi-Media

Over 3000 Words

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Small and large cities around the United States have their own ways of deterring gun violence, from heavier police presences, to community engagement efforts, to public health approaches. An ongoing and similar challe...

Devex

Sunaina Kumar

28 February 2019

Cox's Bazar, Bangladesh

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Making the services of midwives accessible to displaced mothers living in refugee camps requires training and trust. The United Nations Population Fund (UNFPA) and the government of Bangladesh are working to support c...

Richland Source

Tracy Geibel

28 February 2019

Perrysville, Ohio, United States

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By making listening and communication a priority, employers can improve employee retention. In Ohio, Mansfield Plumbing Products designated an employee liaison whose job is to listen to employees and facilitate commun...

Deseret News

K. Sophie Will

15 October 2018

Seattle, Washington, United States

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Washington State is using behavioral science and kinder, more compassionate communications to help encourage full payment of child-support from non-custodial parents. With their efforts, including friendlier communica...

Government Technology (GovTech)

Zack Quaintance

19 June 2018

Philadelphia, Pennsylvania, United States

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In Philadelphia, City Hall is aiming to solve problems by making outdated processes more efficient. After digitizing the Request for Proposal process, a pilot program found an 89% decrease in processing time. The City...

Government Technology (GovTech)

Zack Quaintance

1 June 2018

Detroit, Michigan, United States

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In Michigan, private design firm Civilla successfully pitched a human-centered redesign of the state's unwieldy and redundant public benefits form. By highlighting and emphasizing the experience that applicants had w...

The Guardian

Lucy Lamble

Gabriela Jones

25 April 2018

Lesbos, Greece

Podcast

Over 15 Minutes

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Ayesha Keller was part of a group of volunteers that went to the Moria Refugee Camp in Lesbos, Greece to help. Since they weren’t part of an NGO, they were not allowed inside the camp, and instead helped thousands of ...

Arizona Daily Star

Emily Bregel

8 March 2018

Tucson, Arizona, United States

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Implicit biases, among other systemic factors, can lead to a disparately punitive approach to child welfare and services for people of color, especially African Americans. Allegheny County has enlisted the help of con...

San Francisco Public Press

Rob Waters

8 March 2018

San Francisco, California, United States

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In San Francisco, a new online navigation system based off the theory of coordinated entry is merging separate databases into one to track the city's homeless population. The system uses this information to prioritize...

The Philadelphia Citizen

Jillian Bauer-Reese

28 December 2017

Philadelphia, Pennsylvania, United States

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For the tens of thousands of individuals struggling with opioid addiction in the United States, breaking their drug habit is never easy, and is often inhibited even by fellow addicts in recovery programs who stigmatiz...

Apolitical

Odette Chalaby

20 November 2017

Buenos Aires, Argentina

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Knowledge about sex, drugs and violence is alarmingly low in Argentina and surrounding areas, which has caused the government and other organizations to step in. Hablemos de Todo is an interactive online resource that...

Kaiser Health News

Anna Gorman

21 August 2017

California, United States

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Home visit programs, where family support workers meet with expecting and new parents, are at risk of not getting funding. Advocates stress the importance of these programs for improving parenting skills, providing a ...

The New York Times

David Bornstein

15 August 2017

Boston, Massachusetts, United States

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The traditional approach to poverty emphasizes government and social assistance from well-meaning social workers. Mauricio Lim Miller, a social services expert, spent years researching how families escape poverty befo...

Bloomberg CityLab

Gracie McKenzie

8 August 2017

Washington, District of Columbia, United States

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The forms required to receive social services can be long and difficult to navigate, despite their essential nature for many people in need. In D.C., a new team meant to coordinate innovation across agencies gathered ...

NPR

Lauren Silverman

13 July 2017

Dallas, Texas, United States

Multi-Media

800-1500 Words

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The concept of peer-to-peer support has been leveraged by organizations like Alcoholics Anonymous for decades; but for perhaps the first time, health care systems are leveraging this method to help treat patients with...

The Boston Globe

Matt Rocheleau

9 July 2017

Chelsea, Massachusetts, United States

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Historically, the numerous nonprofits, charities, and public agencies seeking to address issues such as homelessness, addiction, and hunger have been stuck operating in their own silos, creating more of a reactive rat...

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