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Reasons to be Cheerful

Emily Nonko

19 February 2021

Philadelphia, Pennsylvania, United States

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Philadelphia's Eviction Diversion Program has helped keep more than 400 landlord-tenant disputes out of eviction court proceedings, mainly by using volunteer mediators to work out mutually agreeable plans for tenants ...

The Washington Post

Paulina Villegas

Hannah Knowles

5 February 2021

United States

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Groups like Parents for Peace and Life After Hate use former radicals to counsel people in the grip of right-wing extremism. Bombarded by pleas for help by families since the Jan. 6, 2021, U.S. Capitol riot, these gro...

The New York Times

Amelia Nierenberg

25 January 2021

United States

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After the insurrection at the U.S. capitol by a mob of Trump supporters, teachers across the country responded to the event by finding ways to discuss the event with students. “They have turned to science fiction, Sh...

Dayton Daily News

Cornelius Frolik

18 January 2021

Dayton, Ohio, United States

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In Dayton, neighbor disputes and other conflicts ended up in mediation far more often in 2020, thanks to the Dayton Mediation Center's online services at a time when local court operations were limited by the pandemic...

Kaiser Health News

Sarah Kwon

11 January 2021

Los Angeles County, California, United States

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As the coronavirus pandemic forces people into isolation and social distancing, places known as "peer respites" are providing a space for those "experiencing or nearing a mental health crisis" to seek help. While the ...

Cronkite News - Arizona PBS

Jordan Elder

11 January 2021

Phoenix, Arizona, United States

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A hotline staffed by teenagers for teenagers has been providing peer-to-peer support and counseling services in Arizona for years but has played an even bigger role during the coronavirus pandemic. The group quickly p...

Al Jazeera

Tolu Olasoji

5 January 2021

Lagos, Nigeria

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To help alleviate the psychological toll of protesting against the Special Anti-Robbery Squad (SARS) in Lagos, two advocacy groups spearheaded a helpline that connected callers with counselors and listeners. The helpl...

Next City

Arionne Nettles

30 December 2020

Chicago, Illinois, United States

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The Corner Store Campaign alleviates food insecurity in Chicago by providing fresh produce and supplies to customers who frequent the neighborhood establishments - typically in places that are more likely to be food d...

Associated Press

Colleen Barry

Luca Bruno

24 December 2020

Italy

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In Italy, the “Santa’s grandchildren” program is helping to connect nursing home residents with volunteer grandchildren for visits and gifts during the holiday season. While the coronavirus pandemic has caused the mee...

Corpus Christi Caller Times

Clay Carpenter

23 December 2020

Corpus Christi, Texas, United States

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In Texas, bingo is considered a charitable operation and can act as a revenue source, offering a significant contribution to the funding of many 501c(3) nonprofits, but it also "nourishes the community in other, less ...

Geneva Solutions

Svet Lustig

22 December 2020

Switzerland

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In parts of Switzerland and Sweden, mental health care professionals are working to implement culturally appropriate psychiatry services that better addresses the needs of migrant populations. Although acquiring fundi...

The Cut

Allison P. Davis

21 December 2020

Montclair, New Jersey, United States

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During protests over racial inequity in American criminal justice, the Karen video became a common response to an incident of racist hostility. A case in Montclair, New Jersey, at first followed the familiar trajector...

The 74

Linda Jacobson

20 December 2020

Nashville, Tennessee, United States

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In order to keep track of students and prevent them from dropping out, the Nashville district created “Navigators.” A corps of 5,600 school employees- teachers, lunchroom workers, and bookkeepers, who track students t...

OneZero

Michael Waters

18 December 2020

San Francisco, California, United States

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In the 1980s, a virtual messaging network, then known as bulletin board systems (BBSs), acted as a support group for many who were in search of peer support and reliable information as the AIDS epidemic spread. Althou...

The Local

Marta Viganò

15 December 2020

Wales

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In Wales, the African Community Centre which has previously offered culturally competent mental health care services to youth in the African community in the city, has expanded its services to "Black, Asian and minori...

Billy Penn

Layla A. Jones

14 December 2020

Philadelphia, Pennsylvania, United States

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The House of Umoja in West Philadelphia, created in the late 1960s in response to high rates of gang violence, succeeded in helping thousands of young men through a residential treatment program, mediating disputes pe...

The Hechinger Report

Kavitha Cardoza

14 December 2020

Adelphi, Maryland, United States

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Prince George's County in Maryland ranks fourth in the country for the number of unaccompanied students with sponsors. Often, these students have experienced a lot of trauma by the time they arrive at school. School o...

The Guardian

Peter Yeung

20 November 2020

Paris, France

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Cities across France are using citizens’ assemblies, where a diverse group of citizens study important issues and make policy recommendations. In Paris, 150 citizens spent nine months working on the climate convention...

Crosscut

Manola Secaira

16 November 2020

Washington, United States

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In order to better educate students about indigenous history, in 2015, Washington passed the “Since Time Immemorial” (STI) curriculum, the law requires schools to teach a tribally developed curriculum. This has led to...

Bloomberg

Jordyn Holman

11 November 2020

Minneapolis, Minnesota, United States

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A Target store looted and destroyed near the site of George Floyd's killing in Minneapolis, Target's corporate headquarters city, was quickly rebuilt with improvements informed by community input. The mostly white-run...

Native News Online

Valerie Vande Panne

5 November 2020

Maine, United States

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By providing a forum to the Wabanaki people to tell their truth about public policies' effects on their lives, the Maine-Wabanaki Child Welfare Truth and Reconciliation Commission prompted reforms in Maine's child wel...

Next City

Valerie Vande Panne

2 November 2020

Maine, United States

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To confront and fix Maine's practice of removing Native American children from their communities and giving them to white families for adoption, the Maine Wabanaki-State Child Welfare Truth and Reconciliation Commissi...

Associated Press

Julie Watson

31 October 2020

San Diego, California, United States

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A contact tracing program jointly launched by San Diego State University and San Diego County is helping to combat misinformation and dispel fears for immigrants, refugees, and minorities in San Diego by employing eth...

The Washington Post

Tom Jackman

Dan Morse

27 October 2020

Louisville, Kentucky, United States

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A de-escalation training program from the Police Executive Research Forum, used by 85 police agencies already, was shown in Louisville to reduce police officers' use of force by 28%. The training resulted in 26% fewer...

Reasons to be Cheerful

Bastian Berbner

23 October 2020

Botswana

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Botswanans have deprioritized deeply held tribal identities, created a national identity, and found societal stability by using the practice of randomly assigning civil servants to different parts of the country. Send...

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